Please run the following steps and post back the logs as an attachment when ready. Okay Chris me have you run the following then and we'll see what else we can find. The only Process running in Task Manager is 'AVG Software Analyzer'. Click here to update.' I did not click nor update, and the AVG program does not seem to be running anyway. Something is still going on that need fixing.Īs an interesting side note, I also saw a popup in my tray notifications from AVG: something like 'your AVG antivirus is out of date. After attempting to install from desktop as administrator, I approve the popup to allow the program to make changes to my computer and an error popup message shows, stopping the install (attached). This includes my attempt to download AdwCleaner.exe that was suggested in the thread you directed me to.

However, I still have the errors when attempting to open programs such as AVG and Outlook that I described (and attached snips of) in my initial thread. I checked that Malwarebytes was the current version (mine is 3.). I followed the instructions listed in the forum topic you posted,Ĭhrome Secure Preferences detection always comes backīy miekiemoes, Novemin Malware Removal for Windows I would be very grateful for any help you can offer to rid my computer of this infection and restore use of my programs to their former states. I have NOT run FRST FIX MODE as instructed to the user in that thread Ran Fabar registry searches for 'nxub' and 'inod' (attached) Ran Fabar FRST and saved FRST and Addition txt files (attached) Reviewed Malwarebytes forum thread and ran some diagnostics from it Ran Malwarebytes and removed suspect files Reran KVRT several times and quarantined several files Trojan was not detected.

Ran Kapersky's KVRT tool, which detected (some screenshots of reports attached in. Restore unsuccessful and error msg says that some restore files may have been damaged System Restore over 3 different dates (one included a Windows Update that was installed on the same date as we noticed the problem). Several programs won't open, even in Safe Mode (error messages attached in.

AVG antivirus will not open, update or uninstall - even in Safe Mode (icon shows in system tray until mouse pointer hovers over and then icon vanishes)

Avg removal tool for windows 10 64 bit